~ Features

The following is a detailed look at the ProSolutions e-Commerce Solution. Each one of the topics listed below describes just one piece of the solution. Each can stand individually, or in conjunction with one another. But when all of the pieces are placed together, they make up a complete turnkey solution. Thus enabling your company to easily maintain and administer its inventory and ordering through the convenience of a web-enabled interface.

• Catalog
  The catalog allows for the display of inventory. It is broken down by categories which are displayed first. Items are then displayed in lots of 10 (customizable feature) according to a
  chosen category
  , with paged results for browsing convenience, and an additional option of either viewing the item in
  greater detail
  or a quick purchase. The catalog also features a search function which allows potential customers to search for groups of similar products by keyword.
  
  
  
• Shopping Cart
  The shopping cart keeps track of items selected and their details such as pricing, quantities, colors, sizes, etc. The cart also offers options for item removal and item quantity changes. Shipping, handling and taxing charges are also handled at the cart level. Upon check out, users are presented with two options: 1) making a one time purchase, 2) creating a user profile for future purchases. Creating and storing a user profile allows for quicker check outs for returning customers. Check out is handled via secure server with the option of using an online gateway for credit card processing. Receipts of all transactions are e-mailed to both the merchant and the customer.
  
  After an order is processed, customers can view their order status by using the authorization number included in every receipt. This will let them know if an order has been filled or if it is still waiting to be shipped. A copy of the order is made available for convenience. Note: customers do NOT have to be registered to view the status of their orders. This feature is offered to all customers. However, registered users get additional features. See below...
  
  
  
• User Account Manager
  The user account manager allows for registered website users and repeat customers to edit the profiles (created during check out) of their billing and shipping information. It also allows customers to view their order history and order status. Registered users are able to keep their contact information current and up-to-date as the need arises.
  
  
  
• Administration
  The administration is the final piece of any turnkey solution. It allows the merchant to add, edit and / or delete user accounts, item categories, and individual items. It also allows the merchant to view, modify and / or delete purchase orders. Orders can be searched by several criteria and a printer option is available for merchants who wish to make printouts for their records. Upon fulfillment, the merchant can update the status of any order to let customers know of its progress.